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Management systems·API integrations·Private areas

Custom software
development

We'll call you back

Real case

Customers who stopped reordering.
Now the system brings them back on its own.

Cialdeweb sells coffee capsules and pods online. Buyers come back to reorder every few weeks, but many customers disappeared without anyone noticing.

We developed automated customer management that reads the order history, works out how often each customer reorders and spots who has stopped. Dormant customers automatically receive an email with the products they usually bought, and those who order again go back into the normal flow to the ERP.

  • +22%dormant customers who started ordering again
  • Every daycustomers checked against their order history
  • Zerolists to prepare by hand
Client Cialdeweb I need custom management software

Custom software when
off-the-shelf is not enough.

Custom software development is the answer when the program you use forces you to work its way. Data retyped by hand between the online store and the ERP, calculations done on a separate spreadsheet, procedures that no product on the market handles the way you do. We write bespoke software that runs in the browser, in the office and on the phone, and connects to what you already have.

If you were looking for a software company in Turin, here you will find a software developer who follows the project personally, from analysis to delivery and beyond. We have been working from Ciriè, near Turin, since 1999 for businesses all over Italy, on custom management systems, API integrations between website, e-commerce, ERP and CRM, password-protected areas and automations. We do not build programs to install on a computer; our work is software that lives online.

An enhancement job starts at €500, an integration at €1,000, a custom platform at €2,500. The price is fixed and agreed before we start. The code stays yours, documented.

Custom software development for an e-commerce store and a business management system

What we develop

Management software development,
integrations and password-protected areas

These are the requests we get most often from businesses with a website, an online store or an ERP that needs to work better.

Management system · Dashboard · Reports

Custom management system

Custom management software for an internal procedure that today lives on spreadsheets and emails. Built around the way you work, with users, roles and permissions, reports on your data, and connected to the website and the online store.

Pricing

API · ERP · Couriers

API integration between systems

The online store that sends orders to the ERP, reads stock and prices, creates shipments with the courier and syncs customers with the CRM. No more data retyped by hand.

Let's talk

Private areas · Portals

Private areas and web portals

A password-protected area for customers, resellers or sales agents, with price lists, orders and documents. A portal or a configurator that runs in the browser, in the office and on the phone.

Let's talk

Scripts · Automations

Automations and scripts

Repetitive operations done automatically, such as file imports and exports, nightly checks and reports. When texts or documents need to be read, we use AI agents.

AI agents

Examples of custom management systems that grow out of procedures like these are order and quote management, technician call-outs with reports filled in from the phone, different price lists by customer or reseller, a warehouse connected to the online store, bookings and the reports someone currently prepares by hand on a spreadsheet. Each one is built around the way you work, not the way a product on the market expects.

From our work

Real examples of
custom software.

Some programming work done for our clients' online stores, where the software had to talk to the ERP or to other services.

Custom code for an online store connected to the ERP

A faster store without rebuilding it

On VenditaVernici.it we found a plugin that generated 5,539 identical queries per page. We replaced it and slimmed down the database. The site stayed the same, only faster.

Customer data ready for campaigns

Also for VenditaVernici.it, we wrote a program that prepares and updates on its own the customer list used in Google Ads campaigns, at a password-protected address.

Surcharges for islands and remote areas

For Cialdeweb the store applies the courier's correct surcharge, shows it in the cart and passes it to the ERP in the format it expects.

How we work

Bespoke software
with code that stays yours.

A custom program is worth it if it still works three years from now and someone else can work on it.

  • First we understand, then we write

    We look at how you work today, which data you need and where time is lost. If a reliable tool already exists that solves the problem, we tell you and you save money.

  • The platforms' official tools

    On CMSs and e-commerce platforms we work with the tools the platform provides, without changing the core code. Updates do not break the work done.

  • Languages chosen for the project

    We work mainly in PHP, JavaScript and SQL, and in Python for scripts and automations. If you need a PHP developer to work on code written by someone else, we start by reading the existing code.

  • Testing before going live

    Changes are tested on a copy of the website or the management system, then they go live. On live stores we choose times when they do not disrupt sales.

  • Your code, documented

    You own the code, commented and delivered with instructions. If one day you change provider, whoever comes next understands what we did.

  • Support afterwards too

    After delivery we remain your point of contact for changes and new features, with fixed-price jobs from €500 and a clear price before we start. For routine care of the website there is website maintenance with a monthly fee.

Who to choose

Software house or
software developer?

Among Italian software companies, the large ones make sense when the project needs several developers working in parallel for months. For many businesses the software they need is more focused, such as a management system, an integration or a password-protected area, and it matters more to deal with the person who knows the code. Here the person who prepares your quote is the one who writes the program and the one who answers when you need a change. If you also need an app to install on the phone, you will find everything on the page about app development for businesses.

Where we work

Software development in Turin
and all over Italy

We are based in Ciriè, in the province of Turin. For the analysis of a custom management system we visit businesses in Turin and its province, to see how you really work. With the rest of Italy we work remotely, with video meetings and a test copy of the software to use during development. If the problem is an online store that is down or slow, the right page is the one on e-commerce support.

Before the quote

When bespoke software is worth it
and when it is not.

Developing costs more than installing a ready-made tool. It is worth it only in some cases, and we tell you upfront.

Custom development pays off if

  • No ready-made product does exactly what you need.
  • The website has to talk to the ERP or to other services.
  • Someone retypes data by hand every day.
  • You have heavy extensions that slow down the store.

You do not need it if

  • A reliable tool that does the same thing already exists.
  • You need a program to install on the computer.
  • The function is needed once a year and can be done by hand quickly.
  • It is not yet clear how the process should work.

Pricing

How much custom software
costs

Starting prices to give you an order of magnitude. We set the final price as a fixed fee before we start. If you need a new website or store, you will find the prices on the page about e-commerce development.

Enhancements

from€500

New features · Optimization

  • New features on your website or software
  • Code fixes and optimizations
  • Speed and database cleanup
  • Security check
  • Small automations
  • Updates and compatibility
  • Work on code written by others
  • Fixed price before we start

Integration

from€1,000

Systems that talk to each other

  • Website, e-commerce, ERP and CRM connected
  • Orders, customers, prices and stock in sync
  • Automatic imports and exports
  • Couriers, payments and third-party services
  • APIs and web services of any platform
  • Alerts if something fails to sync
  • Testing before going live
  • Documented code
Most complete

Custom platform

from€2,500

Complete web software

  • Management system, portal or configurator built around the way you work
  • Private areas for customers, resellers or sales agents
  • Users, roles and permissions
  • Dashboards and reports with your data
  • Automations and notifications
  • Connected to website, e-commerce and ERP
  • Works on computer, tablet and phone
  • Training and support after delivery

Dedicated project

Custom quote

Multiple systems, multiple locations

  • Requirements analyzed together
  • Several systems and locations to connect
  • Development in phases
  • Fixed-price quote after the analysis

Every project is different. Let's talk.

These are starting prices. Integrations, data volumes and rules change the investment. Before we start, you always get a fixed price.

Tell us about the project →

On request, payment can be split into installments with no interest. 10% discount for payment in advance on amounts over €3,000.

Method

How custom software
is developed

You tell us the problem

A phone call or a meeting to understand what the program has to do, with which data and who will use it.

Analysis and fixed-price quote

We look at the website, the ERP and the data, then give you a fixed price and what it includes.

Development and testing

We write the code and test it on a copy, together with you, before going live.

Delivery and support

Go live, instructions and code handed over. For later changes, fixed-price jobs from €500.

The project is followed from start to finish by Federico Bianco, web developer since 1999.

Let's talk

What would you like your website
or management system to do?

Describe the problem, even in two lines. We will tell you whether you need custom software or whether an existing tool is enough. If you prefer, leave your number and we will call you back.

AI

AI chat · Custom software

online · instant replies
Hi, I'm Webcreation's AI assistant. Tell me what you would like your website, online store or management system to do.

FAQ

Frequently asked questions about
custom software development

How much does custom software cost?

An enhancement job on software you already have starts at €500, an integration between systems at €1,000, a custom platform such as a management system, a portal or a password-protected area at €2,500. Projects with several systems and several locations are quoted individually. The price is fixed and we give it to you before we start.

Custom software or off-the-shelf software?

If there is a reliable product that does what you need, it is the better choice and we tell you upfront. Custom software pays off when the procedure is yours and the ready-made product forces you to work around its limits, or when you need a connection with other systems that the product does not provide.

What kind of custom management software can be built?

Software that grows out of a procedure of yours that no product on the market handles the way you do. For example orders and quotes, technician call-outs, price lists by customer or reseller, a warehouse connected to the online store, bookings and reports on your data. It runs in the browser, in the office and on the phone, with users, roles and permissions.

Software house or independent developer?

A large software company makes sense when the project needs several developers working in parallel for months. For a management system, an integration or a password-protected area, it matters more to deal with the person who knows the code. Here the person who prepares the quote is the one who writes the program and the one who answers when you need a change.

Do I own the code?

Yes, it is yours. We deliver it commented and with instructions, so you can continue with us or with another developer.

How long does it take?

It depends on what the program has to do. An enhancement job is usually completed in a few days, a management system takes weeks. We put the timeline in the quote, together with the price.

Can you connect the online store to the ERP?

Yes, if the ERP has APIs or allows file exchange. We connect orders, customers, stock and prices, and when needed we follow the export format the ERP expects.

Do you also build software to install on a computer?

No. We develop web software, meaning custom features, integrations, management systems and password-protected areas that are used from the browser, including on the phone, and connect to the website and the ERP. For a program to install on a PC you need a different kind of provider.